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Privacy Policy
the date, time and duration of visits, and the path taken through this website. Service Estimates or Quotes We give you the option of interacting with us anonymously when you obtain a Service estimate or a quote on this website. When you obtain an online estimate or quote, we are not able to identify you unless you provide us with your personal information, in order for us to contact you about your online estimate or quote. Applying for a product or service or making a payment We need to obtain personal information from you in order to complete your online application for our products or services, or to identify you if you are paying for your products or services online. The online application form will explain the purposes for which we collect, use and disclose your information. When paying for a product or service online, we only require your rental agreement number and payment details. When you use your credit card to make a payment online, we do not store your credit card number, nor do we transfer this information over the internet to your payment provider. Enquiries, Emails and Email Forms To send an email to us, or to make an enquiry online, you will need to complete an email form available on this website. Most of our online forms ask for a limited amount of personal information for contact purposes, such as an email address or telephone number. You have the choice of whether or not to provide additional personal information. Any information provided to us through these forms is used only for the purposes outlined, such as to answer your enquiry or to provide the estimate requested. Online Surveys When you visit this website you may be invited to participate in an online survey, which will appear as a pop-up window. Participation in any surveys is voluntary, and we will not ask you for your name. This survey may ask you to provide information such as your age, sex and income. Any information that you provide to us will not be able to identify you. How information is collected Any information which is not capable of identifying you, such as the number of users visiting this website, is collected through code embedded in the webpages of this website. You cannot disable the code on these pages. Other information, such as browser type, is included in a ‘cookie’ that is sent to your computer when you are completing certain tasks on this website. A cookie contains bits of information that enables our servers (ie. the computers that house this website) to identify and interact efficiently with your computer. Cookies are designed to provide a better, more customised website experience, and to make it easier for you to use this website. You can configure your browser to either accept all cookies, reject all cookies or to notify you when a cookie is being sent to your computer. The ‘help function’ on your browser will provide you with details on how to change your browser configurations. You will need to accept cookies in order to use some functionality on this website. How online information is protected and stored Information you provide to us on this website is securely protected as it travels from your computer to our servers, using Secure Sockets Layer (SSL) protocols. This website uses the strongest form of SSL encryption – 128 bit, making it exceedingly difficult for others to view your information. We take all reasonable precautions to ensure that any information you provide to us is transferred securely from our servers to our mainframe computers (no personally identifiable information is stored on our servers). These mainframe computers are not able to be accessed directly through the internet, due to protection provided by several levels of firewall security to prevent unauthorised access. This website uses an Intruder Detection System to monitor internet privacy and security threats. Any identified threats are evaluated, and measures taken to eliminate or reduce them. When you use your credit card to make an online payment, we do not store your credit card number, nor do we transfer this information over the internet to your payment provider. Any information stored on our systems is protected from unauthorised access through the use of security procedures, as well as secure user logons and passwords. Our staff are committed to following these security procedures. How we use information collected online Selling or distribution of information We do not sell, trade, lease or rent any personally identifiable information. SPAM SPAM means unsolicited advertising material sent via email. We will not send out this type of material. Third Party Suppliers We use NetRegistry, an independent company, to gather information from code embedded in the webpages of this website. This information is not capable of identifying you and includes information such as the number of users and pages viewed and the path taken through this website. We use this information for statistical and maintenance purposes. You can obtain a copy of Red Sheriff’s Privacy Policy by visiting their website at www.netregistry.com.au. We also use other external companies for the following purposes:
For maintenance or problem-solving, and To gather non-personal information from cookies in order to evaluate the effectiveness of online marketing activities. What is our privacy relationship with third party websites? |
